Question 1

Accessories

Accepted Answer

Timekeepr works with the majority of Android and iOs devices. There are a number of simple requirements that the device must have for Timekeepr to run successfully:

Hardware Requirements for Tablet

The device must have a front facing camera (to take clock in photographs)
The device must have internet connectivity be that over ethernet or Wi-Fi (preferred)
Hardware accessories should work in Portrait mode

Hardware Requirements for Mobile

The device must have a GPS sensor - i.e. the device must be able to detect "Your Location" in Google Maps
The device must have internet connectivity be that over ethernet or Wi-Fi (preferred)

This covers the majority of mobile and tablet devices. So if you have an existing Android or iOs device, it will probably work.

Recommended Value Tablets

Generally we recommend a 10 inch tablet if using on-premise as this is a good size device for people being able to see.

7 inch tablets will also work fine, just might be more difficult to see as it's a smaller screen.

Samsung Galaxy Tab A 7 inch/10 inch
7 inch - Available on Amazon
10 inch - [Available on Amazon](https://www.amazon.co.uk/Samsung-Octa-Core-Processor-Android-Version/dp/B01ERY8650/ref=sr11?s=computers&ie=UTF8&qid=1535577104&sr=1-1&keyw

Question 2

Modify User Roles

Accepted Answer

Once you add an employee or invite a user to Timekeepr, a user account will be created for them. You may want to give that user more access, so we allow you to change user roles via the Users section.

Just follow these steps:

Go to Users Section

Edit the relevant user by clicking the pencil icon

Select the relevant user roles (may have to check permission box if Administrator is picked)

Click Update User to save the user

That's you and you're done!

Question 3

Does Timekeepr have an Offline Mode?

Accepted Answer

Yes we do but we restrict the access to this functionality.

In the event that your device cannot detect an internet connection, Timekeepr will boot into offline mode which will show the following message.

Employees can still clock in and clock out as normal when logged in as an administrator.

Whenever the device comes back online, the events will be synced periodically to Timekeepr.

Note: Please note we recommend that the device connects to the internet at least once a day for best data retention.

Question 4

Invite another administrator

Accepted Answer

Accounts with administrator access can see everything held within Timekeepr, holidays, payroll and jobs.

To invite an administrator, follow these steps.

Log in to the web portal here as an existing administrator
Go to the Users section

Click "Invite New User"

Enter their details and select the Administrator Role. Click "Send Invite".

This email will now receive an invite to Timekeepr and be instructed to set up their own password. Once they have done this, they can log in to Timekeepr and will have administrator access.

Question 5

Run an Employee Timesheet

Accepted Answer

Running a timesheet for an employee is simple in Timekeepr. Just do the following:

Go to Reports in the Portal and Click Employee Timesheet Report

Choose the Employee Name and Date Range. Click Run Report and that's it.

If you'd like to run this for all employees at once,visit the Staff Timesheet Report.

Question 6

Frequently Asked Questions

Accepted Answer

1. Does Timekeepr work on tablet and mobile? Android and iOs?

Yes, Timekeepr works for both Android and iOs, either on mobile or tablet.

2. Can my employees use their phone to clock in/log into jobs?

Yes, whenever an employee is added to Timekeepr they will receive an invite to the system. If you have enabled that employee to have access to the mobile app, then they will be able to clock in from mobile.

3. Can I use one tablet for all my employees?

Yes, if you log in with administrator credentials a keypad will be shown. Each employee can enter their 4 digit pin and then clock in/log into jobs from this tablet.

4. How many devices can I use with Timekeepr?

Timekeepr will allow you to use as many tablets as you want. You can have 1, 2 or 20.

5. Does Timekeepr record my location on clock in?

Yes, Timekeepr requires location for clocking into and out of work. As well as logging into and out of jobs.

6. How many employees can I use Timekeepr with?

Our current maximum number of employees for each company is 9999.

7. Can I use Timekeepr across many office branches?

Yes, we can work with any number of office branches.

8. Is there a limit to the number of jobs I can use Timekeepr with?

No, you can have unlimited jobs.

9. Is there a free trial?

Yes, we offer a free 14 day trial that is cancellable at any time.

10. Is there any penalties for cancelling a subscription?

No, your subscription will be cancelled at the en

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